Alcatel Speedtouch Home debug listing maken met een ZyXEL router.

referentie Z026B

Deze procedure is getest met een ZyXEL Prestige 304 (firmware 3.50(CO.0)) en een Alcatel Speedtouch ISDN fw 3.261. De procedure zal werken voor de Prestige 310, 314, 316, ZyWall 1, 10, 50 en 100. Voor de Prestige 642 routers zullen er wat kleine verschillen zijn. U zal in dat geval niet een 10.0.0.x aansluiting hebben (omdat er geen Alcatel modem is).

U dient eerst een Telnetsessie met de router worden opgebouwd. Meestal is het mogelijk om Telnet in een registratiemode te zetten waarbij alle tekst in een bestandje wordt gestopt. Dit bestand kunt u toesturen naar ZyXEL support Nederland voor een verdere analyse.
In de logs zien wij nog geen verschil tussen foute inlognamen, ontbrekende ISP extenties of foute wachtwoorden. Mogelijk dat dit uit de uitgebreide log wel zal blijken.

Commando's

De volgende commando's in Telnet (menu 24.8 voor alle routers behalve de ) gebruiken: Inloggen, standaard wachtwoord is:


Password: 1234

Met alle behalve de Prestige 304 dan

24
8

Vervolgens met alle modellen:

ip ifconfig
sys trclog sw on
sys trcpacket sw on
ip ping 194.109.6.66

sys trclog sw off
sys trcpacket sw off
sys trcpacket brief

E-mail het resulterende bestand als tekst zo nodig naar ons toe.

Log: Fout wachtwoord

Password: ****
Copyright (c) 1994 - 2001 ZyXEL Communications Corp.
ras> ip ifconfig  <--- Toon welke netwerken er zijn, bij een werkende tunnel zijn het er drie!
enif0: mtu 1500
    inet 172.17.17.7, netmask 0xffffff00, broadcast 172.17.17.255
    RIP RX:None, TX:None,
    [InOctets        136410] [InUnicast      1031] [InMulticast          524]
    [InDiscards         304] [InErrors          0] [InUnknownProtos      304]
    [OutOctets       182214] [OutUnicast     1155] [OutMulticast           0]
    [OutDiscards          0] [OutErrors         0]
enif1: mtu 1500
    inet 10.0.0.155, netmask 0xff000000, broadcast 10.255.255.255
    RIP RX:None, TX:None,
    [InOctets         15437] [InUnicast       219] [InMulticast            2]
    [InDiscards           0] [InErrors          0] [InUnknownProtos        0]
    [OutOctets        13895] [OutUnicast      216] [OutMulticast           0]
    [OutDiscards          0] [OutErrors         0]
ras> sys trclog sw on
ras> sys trcpacket sw on
ras> ip ping 194.109.6.66
Resolving 194.109.6.66... 194.109.6.66
ras> sys trclog sw off
ras> sys trcpacket sw off
ras> sys trcpacket brief
   3 00:16:32.398 ENET1-T[0058] TCP 10.0.0.155:1071->10.0.0.138:1723
   4 00:16:32.398 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1071
   5 00:16:32.398 ENET1-T[0054] TCP 10.0.0.155:1071->10.0.0.138:1723
   6 00:16:32.398 ENET1-T[0210] TCP 10.0.0.155:1071->10.0.0.138:1723
   7 00:16:32.408 ENET1-R[0210] TCP 10.0.0.138:1723->10.0.0.155:1071
   8 00:16:32.408 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1071
   9 00:16:32.408 ENET1-T[0054] TCP 10.0.0.155:1071->10.0.0.138:1723
  10 00:16:32.408 PNS0-T[0168] 00 A8 00 01 1A 2B 3C 4D 00 07 00 00 00 2A 00 2A
  11 00:16:32.408 ENET1-T[0222] TCP 10.0.0.155:1071->10.0.0.138:1723
  12 00:16:32.408 ENET1-R[0086] TCP 10.0.0.138:1723->10.0.0.155:1071
  13 00:16:32.418 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1071
  14 00:16:32.418 ENET1-T[0054] TCP 10.0.0.155:1071->10.0.0.138:1723
  15 00:16:32.418 PNS0-T[0014] LCP (ID=0x8e) Configure-Request (5)
  16 00:16:32.418 ENET1-T[0064] IP Unknown (0x2f)
  17 00:16:32.428 ENET1-R[0068] IP Unknown (0x2f)
  18 00:16:32.428 ENET1-R[0060] IP Unknown (0x2f)
  19 00:16:32.428 PNS0-R[0014] LCP (ID=0x8e) Configure-Ack (5)
  20 00:16:34.428 ENET1-R[0064] IP Unknown (0x2f)
  21 00:16:34.428 PNS0-R[0018] LCP (ID=0x32) Configure-Request (3,5)  <-- [ druk op spatie voor volgende scherm ]
  22 00:16:34.428 PNS0-T[0018] LCP (ID=0x32) Configure-Ack (3,5)
  23 00:16:34.428 PNS0-T[0040] PAP (ID=0x8f) Authenticate
  24 00:16:34.428 ENET1-T[0068] IP Unknown (0x2f)
  25 00:16:34.428 ENET1-T[0086] IP Unknown (0x2f)
  26 00:16:34.498 ENET1-R[0112] IP Unknown (0x2f)
  27 00:16:34.498 PNS0-R[0062] PAP (ID=0x8f) Authenticate-Nak    <-- [ fout wachtwoord ]
  28 00:16:34.498 PNS0-T[0008] LCP (ID=0x90) Terminate-Request
  29 00:16:34.498 ENET1-R[0060] IP Unknown (0x2f)
  30 00:16:34.498 PNS0-R[0008] LCP (ID=0x33) Terminate-Request
  31 00:16:34.498 PNS0-T[0008] LCP (ID=0x33) Terminate-Ack
  32 00:16:34.498 ENET1-T[0058] IP Unknown (0x2f)
  33 00:16:34.498 ENET1-T[0058] IP Unknown (0x2f)
  34 00:16:34.508 ENET1-R[0060] IP Unknown (0x2f)
  35 00:16:34.508 PNS0-R[0008] LCP (ID=0x90) Terminate-Ack

ras> sys trcpacket disp        <-- hex

TIME:00:16:32.398  enet1-XMIT len:58 call=0
  0000: 00 90 d0 0b 6e 6d 00 a0 c5 21 06 e0 08 00 45 00
  0010: 00 2c 06 4f 00 00 fe 06 a1 58 0a 00 00 9b 0a 00
  0020: 00 8a 04 2f 06 bb f3 06 90 00 00 00 00 00 60 02
  0030: 40 00 b6 c4 00 00 02 04 04 00

TIME:00:16:32.398  enet1-RECV len:60 call=0
  0000: 00 a0 c5 21 06 e0 00 90 d0 0b 6e 6d 08 00 45 00
  0010: 00 2c 01 dd 00 00 40 06 63 cb 0a 00 00 8a 0a 00
  0020: 00 9b 06 bb 04 2f 4d ff 3c 01 f3 06 90 01 60 12
  0030: 10 00 5e b3 00 00 02 04 02 00 00 00

ras> exit


Log: Foute naam


Password: ****
Copyright (c) 1994 - 2001 ZyXEL Communications Corp.
ras> 1234
Valid commands are:
sys             exit            ether           ip
ras> ip ifconfig
enif0: mtu 1500
    inet 172.17.17.7, netmask 0xffffff00, broadcast 172.17.17.255
    RIP RX:None, TX:None,
    [InOctets          9449] [InUnicast        25] [InMulticast           92]
    [InDiscards          57] [InErrors          0] [InUnknownProtos       57]
    [OutOctets         1015] [OutUnicast       23] [OutMulticast           0]
    [OutDiscards          0] [OutErrors         0]
enif1: mtu 1500
    inet 10.0.0.155, netmask 0xff000000, broadcast 10.255.255.255
    RIP RX:None, TX:None,
    [InOctets          9492] [InUnicast       129] [InMulticast            0]
    [InDiscards           0] [InErrors          0] [InUnknownProtos        0]
    [OutOctets         8932] [OutUnicast      136] [OutMulticast           0]
    [OutDiscards          0] [OutErrors         0]
ras> sys trclog sw on
ras> sys trcpacket sw on
ras> ip ping 194.109.6.66
Resolving 194.109.6.66... 194.109.6.66
ras> sys trclog sw off
ras> sys trcpacket sw off
ras> sys trcpacket brief
  37 00:03:26.778 ENET1-T[0070] TCP 10.0.0.155:1037->10.0.0.138:1723
  38 00:03:26.798 ENET1-R[0202] TCP 10.0.0.138:1723->10.0.0.155:1037
  39 00:03:26.798 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1037
  40 00:03:26.808 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1037
  41 00:03:26.808 ENET1-T[0054] TCP 10.0.0.155:1037->10.0.0.138:1723
  42 00:03:26.808 ENET1-T[0054] TCP 10.0.0.155:1037->10.0.0.138:1723
  43 00:03:26.808 ENET1-T[0054] TCP 10.0.0.155:1037->10.0.0.138:1723
  44 00:03:26.808 ENET1-T[0054] TCP 10.0.0.155:1037->10.0.0.138:1723
  45 00:03:26.808 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1037
  46 00:03:32.398 ENET1-T[0058] TCP 10.0.0.155:1038->10.0.0.138:1723
  47 00:03:32.398 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1038
  48 00:03:32.398 ENET1-T[0054] TCP 10.0.0.155:1038->10.0.0.138:1723
  49 00:03:32.398 ENET1-T[0210] TCP 10.0.0.155:1038->10.0.0.138:1723
  50 00:03:32.408 ENET1-R[0210] TCP 10.0.0.138:1723->10.0.0.155:1038
  51 00:03:32.408 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1038
  52 00:03:32.408 ENET1-T[0054] TCP 10.0.0.155:1038->10.0.0.138:1723
  53 00:03:32.408 PNS0-T[0168] 00 A8 00 01 1A 2B 3C 4D 00 07 00 00 00 0A 00 0A
  54 00:03:32.408 ENET1-T[0222] TCP 10.0.0.155:1038->10.0.0.138:1723
  55 00:03:32.408 ENET1-R[0086] TCP 10.0.0.138:1723->10.0.0.155:1038
  56 00:03:32.418 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1038
  57 00:03:32.418 ENET1-T[0054] TCP 10.0.0.155:1038->10.0.0.138:1723
  58 00:03:32.418 PNS0-T[0014] LCP (ID=0x1f) Configure-Request (5)
  59 00:03:32.418 ENET1-T[0064] IP Unknown (0x2f)
  60 00:03:32.428 ENET1-R[0064] IP Unknown (0x2f)
  61 00:03:32.778 ENET1-R[0064] IP Unknown (0x2f)
  62 00:03:32.778 PNS0-R[0018] LCP (ID=0x7c) Configure-Request (3,5)
  63 00:03:32.788 PNS0-T[0018] LCP (ID=0x7c) Configure-Ack (3,5)
  64 00:03:32.788 ENET1-T[0068] IP Unknown (0x2f)
  65 00:03:32.988 ENET1-R[0060] IP Unknown (0x2f)
  66 00:03:35.398 PNS0-T[0014] LCP (ID=0x20) Configure-Request (5)
  67 00:03:35.398 ENET1-T[0060] IP Unknown (0x2f)
  68 00:03:35.398 ENET1-R[0068] IP Unknown (0x2f)
  69 00:03:35.398 PNS0-R[0018] LCP (ID=0x7d) Configure-Request (3,5)
  70 00:03:35.408 PNS0-T[0018] LCP (ID=0x7d) Configure-Ack (3,5)
  71 00:03:35.408 ENET1-R[0060] IP Unknown (0x2f)
  72 00:03:35.408 PNS0-R[0014] LCP (ID=0x20) Configure-Ack (5)
  73 00:03:35.408 PNS0-T[0058] PAP (ID=0x21) Authenticate
  74 00:03:35.408 ENET1-T[0068] IP Unknown (0x2f)
  75 00:03:35.408 ENET1-T[0108] IP Unknown (0x2f)
  76 00:03:35.478 ENET1-R[0171] IP Unknown (0x2f)
  77 00:03:35.478 PNS0-R[0121] PAP (ID=0x21) Authenticate-Nak  <--- fout.naam of wachtwoord
  78 00:03:35.478 PNS0-T[0008] LCP (ID=0x22) Terminate-Request
  79 00:03:35.478 ENET1-R[0060] IP Unknown (0x2f)
  80 00:03:35.478 PNS0-R[0008] LCP (ID=0x7e) Terminate-Request
  81 00:03:35.478 PNS0-T[0008] LCP (ID=0x7e) Terminate-Ack
  82 00:03:35.478 ENET1-T[0058] IP Unknown (0x2f)
  83 00:03:35.478 ENET1-T[0058] IP Unknown (0x2f)
  84 00:03:35.488 ENET1-R[0060] IP Unknown (0x2f)
  85 00:03:35.488 PNS0-R[0008] LCP (ID=0x22) Terminate-Ack
  86 00:03:35.488 PNS0-T[0016] 00 10 00 01 1A 2B 3C 4D 00 0C 00 00 00 0A 00 00
  87 00:03:35.488 ENET1-T[0070] TCP 10.0.0.155:1038->10.0.0.138:1723
  88 00:03:35.508 ENET1-R[0202] TCP 10.0.0.138:1723->10.0.0.155:1038
  89 00:03:35.508 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1038
  90 00:03:35.508 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1038
  91 00:03:35.508 ENET1-T[0054] TCP 10.0.0.155:1038->10.0.0.138:1723
  92 00:03:35.508 ENET1-T[0054] TCP 10.0.0.155:1038->10.0.0.138:1723
  93 00:03:35.508 ENET1-T[0054] TCP 10.0.0.155:1038->10.0.0.138:1723
  94 00:03:35.508 ENET1-T[0054] TCP 10.0.0.155:1038->10.0.0.138:1723
  95 00:03:35.508 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1038
ras>


Log: Foute of ontbreekende ISP naam @isp-snel-adsl

Password: ****
Copyright (c) 1994 - 2001 ZyXEL Communications Corp.
ras> ip ifconfig
enif0: mtu 1500
    inet 172.17.17.7, netmask 0xffffff00, broadcast 172.17.17.255
    RIP RX:None, TX:None,
    [InOctets          1592] [InUnicast         8] [InMulticast            9]
    [InDiscards           6] [InErrors          0] [InUnknownProtos        6]
    [OutOctets          383] [OutUnicast        9] [OutMulticast           0]
    [OutDiscards          0] [OutErrors         0]
enif1: mtu 1500
    inet 10.0.0.155, netmask 0xff000000, broadcast 10.255.255.255
    RIP RX:None, TX:None,
    [InOctets          1285] [InUnicast        20] [InMulticast            0]
    [InDiscards           0] [InErrors          0] [InUnknownProtos        0]
    [OutOctets         1230] [OutUnicast       20] [OutMulticast           0]
    [OutDiscards          0] [OutErrors         0]
ras> sys trclog sw on
ras> sys trcpacket sw on
ras> ip ping 194.109.6.66
Resolving 194.109.6.66... 194.109.6.66
ras> sys trclog sw off
ras> sys trcpacket sw off
ras> sys trcpacket brief
  46 00:00:12.218 ENET1-T[0058] TCP 10.0.0.155:1030->10.0.0.138:1723
  47 00:00:12.218 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1030
  48 00:00:12.218 ENET1-T[0054] TCP 10.0.0.155:1030->10.0.0.138:1723
  49 00:00:12.218 ENET1-T[0210] TCP 10.0.0.155:1030->10.0.0.138:1723
  50 00:00:12.218 ENET1-R[0210] TCP 10.0.0.138:1723->10.0.0.155:1030
  51 00:00:12.228 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1030
  52 00:00:12.228 ENET1-T[0054] TCP 10.0.0.155:1030->10.0.0.138:1723
  53 00:00:12.228 PNS0-T[0168] 00 A8 00 01 1A 2B 3C 4D 00 07 00 00 00 02 00 02
  54 00:00:12.228 ENET1-T[0222] TCP 10.0.0.155:1030->10.0.0.138:1723
  55 00:00:12.228 ENET1-R[0086] TCP 10.0.0.138:1723->10.0.0.155:1030
  56 00:00:12.228 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1030
  57 00:00:12.228 ENET1-T[0054] TCP 10.0.0.155:1030->10.0.0.138:1723
  58 00:00:12.238 PNS0-T[0014] LCP (ID=0x04) Configure-Request (5)
  59 00:00:12.238 ENET1-T[0064] IP Unknown (0x2f)
  60 00:00:12.238 ENET1-R[0064] IP Unknown (0x2f)
  61 00:00:13.448 ENET1-R[0064] IP Unknown (0x2f)
  62 00:00:13.458 PNS0-R[0018] LCP (ID=0x92) Configure-Request (3,5)
  63 00:00:13.458 PNS0-T[0018] LCP (ID=0x92) Configure-Ack (3,5)
  64 00:00:13.458 ENET1-T[0068] IP Unknown (0x2f)
  65 00:00:13.598 ENET1-R[0060] IP Unknown (0x2f)
  66 00:00:15.198 PNS0-T[0014] LCP (ID=0x05) Configure-Request (5)
  67 00:00:15.198 ENET1-T[0060] IP Unknown (0x2f)
  68 00:00:15.208 ENET1-R[0068] IP Unknown (0x2f)
  69 00:00:15.208 PNS0-R[0018] LCP (ID=0x93) Configure-Request (3,5)
  70 00:00:15.208 PNS0-T[0018] LCP (ID=0x93) Configure-Ack (3,5)
  71 00:00:15.208 ENET1-R[0060] IP Unknown (0x2f)
  72 00:00:15.208 PNS0-R[0014] LCP (ID=0x05) Configure-Ack (5)
  73 00:00:15.208 PNS0-T[0026] PAP (ID=0x06) Authenticate
  74 00:00:15.208 ENET1-T[0068] IP Unknown (0x2f)
  75 00:00:15.208 ENET1-T[0076] IP Unknown (0x2f)
  76 00:00:15.238 ENET1-R[0073] IP Unknown (0x2f)
  77 00:00:15.238 PNS0-R[0023] PAP (ID=0x06) Authenticate-Nak
  78 00:00:15.238 PNS0-T[0008] LCP (ID=0x07) Terminate-Request
  79 00:00:15.238 ENET1-R[0060] IP Unknown (0x2f)
  80 00:00:15.238 PNS0-R[0008] LCP (ID=0x94) Terminate-Request
  81 00:00:15.238 PNS0-T[0008] LCP (ID=0x94) Terminate-Ack
  82 00:00:15.248 ENET1-T[0058] IP Unknown (0x2f)
  83 00:00:15.248 ENET1-T[0058] IP Unknown (0x2f)
  84 00:00:15.248 ENET1-R[0060] IP Unknown (0x2f)
  85 00:00:15.248 PNS0-R[0008] LCP (ID=0x07) Terminate-Ack
  86 00:00:15.248 PNS0-T[0016] 00 10 00 01 1A 2B 3C 4D 00 0C 00 00 00 02 00 00
  87 00:00:15.258 ENET1-T[0070] TCP 10.0.0.155:1030->10.0.0.138:1723
  88 00:00:15.268 ENET1-R[0202] TCP 10.0.0.138:1723->10.0.0.155:1030
  89 00:00:15.278 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1030
  90 00:00:15.278 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1030
  91 00:00:15.278 ENET1-T[0054] TCP 10.0.0.155:1030->10.0.0.138:1723
  92 00:00:15.278 ENET1-T[0054] TCP 10.0.0.155:1030->10.0.0.138:1723
  93 00:00:15.278 ENET1-T[0054] TCP 10.0.0.155:1030->10.0.0.138:1723
  94 00:00:15.278 ENET1-T[0054] TCP 10.0.0.155:1030->10.0.0.138:1723
  95 00:00:15.278 ENET1-R[0060] TCP 10.0.0.138:1723->10.0.0.155:1030
ras>



Log: Fout PPTP-server IP-adres
Deze log is alleen van toepassing op de ZyWall en Prestige 300 serie.

Password: ****
Copyright (c) 1994 - 2001 ZyXEL Communications Corp.
ras> ip ifconfig
enif0: mtu 1500
    inet 172.17.17.7, netmask 0xffffff00, broadcast 172.17.17.255
    RIP RX:None, TX:None,
    [InOctets          3935] [InUnicast        22] [InMulticast           38]
    [InDiscards          24] [InErrors          0] [InUnknownProtos       24]
    [OutOctets          892] [OutUnicast       20] [OutMulticast           0]
    [OutDiscards          0] [OutErrors         0]
enif1: mtu 1500
    inet 10.0.0.155, netmask 0xff000000, broadcast 10.255.255.255
    RIP RX:None, TX:None,
    [InOctets             0] [InUnicast         0] [InMulticast            0]
    [InDiscards           0] [InErrors          0] [InUnknownProtos        0]
    [OutOctets            0] [OutUnicast        0] [OutMulticast           0]
    [OutDiscards          0] [OutErrors         0]
wanif0: mtu 1500
    inet 0.0.0.0, netmask 0x00000000, broadcast 0.0.0.0
    RIP RX:None, TX:None,
    [InOctets             0] [InUnicast         0] [InMulticast            0]
    [InDiscards           0] [InErrors          0] [InUnknownProtos        0]
    [OutOctets            0] [OutUnicast        0] [OutMulticast           0]
    [OutDiscards          0] [OutErrors         0]
ras> sys trclog sw on
ras> sys trcpacket sw on
ras> ip ping 194.109.6.66
Resolving 194.109.6.66... 194.109.6.66
ras> sys trclog sw off
ras> sys trcpacket sw off
ras> sys trcpacket brief
ras> sys trclog sw off
ras> sys trcpacket sw off
ras> sys trcpacket brief
ras> sys trclog sw off
ras> sys trcpacket sw off
ras> sys trcpacket brief
ras>